Privacy Policy
At Samiland Casino, we are dedicated to safeguarding the personal information of our players while delivering an exceptional gaming environment. We handle all data responsibly, ensuring that every aspect of our operations respects your privacy and meets the standards expected in the online gaming industry.
Information We Collect
When you register an account or use our services, we collect information that is necessary to provide a secure and personalised experience. This typically includes your name, date of birth, email address, telephone number and residential details. Payment information such as bank account or card details is also gathered solely for the purpose of processing deposits and withdrawals.
Our systems automatically record technical and usage data, including your IP address, browser type, device information, pages visited and the times you access our platform. This helps us monitor performance, maintain security and improve the overall service we offer.
How We Use Your Information
We use the collected data to create and manage your account, process transactions smoothly and deliver customer support when needed. The information also allows us to verify your age and identity in line with regulatory requirements, personalise game recommendations and keep you informed about important service updates.
Where you have given consent, we may send details of promotions or new features that could enhance your experience. We also analyse usage patterns to detect and prevent fraudulent activity and to fulfil our legal and licensing obligations within the gambling sector.
Sharing and Disclosure
We never sell your personal data to third parties for marketing purposes. Information may be shared with carefully selected service providers who assist in operating our platform, including payment processors, identity verification partners, hosting services and licensed gaming suppliers. All third parties are required to maintain strict confidentiality and comply with data protection standards.
Disclosure may also take place when required by law, regulatory authorities or licensing bodies, for example during official investigations or to comply with court orders. In the event of a business transfer or merger, your information may be passed to the new operator under the same protective terms.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable essential functions, remember your preferences, analyse traffic and improve functionality. These may include session cookies for account security and analytical tools that help us understand player behaviour without identifying individuals personally.
You can adjust your cookie settings through your browser at any time. Please note that disabling certain cookies may limit your ability to use specific features of the site.
Data Security
We maintain appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, misuse or disclosure. These include encryption of sensitive data, secure servers, access controls and regular security reviews.
While we strive to protect all data under our care, no online system can guarantee complete security. We encourage you to use strong, unique passwords and to keep your login details confidential.
Your Rights and Choices
You have the right to request access to the personal data we hold about you, to ask for corrections if any details are inaccurate, or to request deletion of your information where we no longer have a legitimate reason to retain it. You may also withdraw consent for marketing communications at any time by adjusting your account settings or contacting support.
To exercise these rights or raise any concerns, simply reach out to our customer service team. We will respond promptly and in accordance with applicable data protection laws.
Data Retention
We keep your personal information only for as long as it is needed to fulfil the purposes described in this notice or to meet legal and regulatory requirements. Once retention is no longer necessary, we securely delete or anonymise the data.
Changes to This Notice
We may occasionally update our privacy practices to reflect changes in legislation, technology or our services. Any revisions will be published on this page with the updated date, and we recommend you review it from time to time. Your continued use of our platform after changes have been posted indicates your acceptance of the updated practices.
If you have any questions about how we handle your information, please contact our support team through the live chat or email options available on the website.